In March 2019, GET Group has successfully been rated with Level 5 of the Capability Maturity Model Integration certificate for the second consecutive time. GET Group has been initially rated with CMMI Level 5 in February 2016; and this renewed success reflects the Group’s strong performance consistency and organization-wide adherence to the most stringent quality standards of the software development industry.
The CMMI is a process-improvement approach developed by the Software Engineering Institute at Carnegie Mellon University that covers all aspects of product and service development and measures process maturity over five levels. The certificate is a recognized international standard for software development capabilities. The appraisal process that precedes the CMMI rating is detailed and exhaustive, and thoroughly examines the process areas of an organization toward the achievement of a set of goals. These process areas belong in four categories, 1) Process Management, 2) Project Management, 3) Engineering, and 4) Support.
GET Group's appraisal process involved a review of 22 process areas on different levels across the Group's two main business units, and reflected a continuous and consistent improvement in the delivery of software products that has earned GET Group the CMMI Level 3 certificate twice in the recent years. As one of the few enterprises in the MENA region and around the world to hold the highest level of the CMMI certificate, GET Group continues to ensure the quality of its services and the satisfaction of its clients.
GET Group’s offices in the UAE and Egypt have successfully been certified with the ISO 9001 and 27001 standards, for Quality Management and Information Security, respectively. This achievement concludes a thorough evaluation process of GET Group’s policies, documentation, processes, and services carried out by PECB, an independent certification and audit body, over several weeks beginning in November 2017 and ending in January 2018.
The ISO 9001 standard for Quality Management sets the criteria for a quality management system as well as the ongoing improvement of operations and organizational structure. Having received the certification is a testimony to GET Group’s consistent commitment to quality guidelines and practices in customer management, business sustainability and operational efficiency.
The ISO 27001 certification is a framework for the management and protection of information assets. The certification earned by GET Group covers all IT services provided by the Corporate IT Department of GET Group Holdings from the headquarters' data center to all GET Group employees in all offices, and all the hardware and software solutions and associated professional services provided by GET Group Holdings' offices to worldwide clients.