Queue Management System (QMS) enriches customer experience at key touch-points and service branches. The solution empowers organizations and enterprises with full-fledged, turnkey and customer-centric tools to effectively measure, manage and organize customer queues and streamline customer flow within linear and virtual queuing models.
Increases Customer Satisfaction & Retention
- Decreases waiting time in lines
- Optimizes workforce resources
- Automates skill-based tasks routing
Improves Decision Making
- 24/7 fast and consistent work
- Optimum and accurate results
As a part of GET Queue Management System, GET Group offers the Mobile Queuing System; a smartphone-integrated variant of GET Queue Management System that enables customers to issue their service tokens through their mobile phones and receive notifications when their token number is due for service.