Ultimate Customer Experience
Queue Management System (QMS) enriches customer experience at key touch-points and service branches. The solution empowers organizations and enterprises with full-fledged, turnkey and customer-centric tools to effectively measure, manage and organize customer queues and streamline customer flow within linear and virtual queuing models.
QMS Delivers Powerful Outcomes
Increases Customer Satisfaction & Retention
- Decreases waiting time in lines
- Decreases waiting time in lines
Increases Productivity
- Optimizes workforce resources
- Automates skill-based tasks routing
Improves Decision Making
- 24/7 fast and consistent work
- Optimum and accurate results
Deliver the Ultimate Customer Experience
Streamlining the Flow
As a part of GET Queue Management System, GET Group offers the Mobile Queuing System; a smartphone-integrated variant of GET Queue Management System that enables customers to issue their service tokens through their mobile phones and receive notifications when their token number is due for service.
Scalability and modularity
Seamless Integration
Mobility and Cross-Platform
Information Security
Monitoring and Reporting
